Call Center Services
- In bound call center services
- Outbound call center services
- Telemarketing services
- Email support services
- Chat support services
Inbound Call Center Outsourcing
An inbound call center is devised to provide support, sales, services, and in general answer queries of customers over the phone. The competitive world of modern-day amalgamates the quality of inbound calling with customer satisfaction. The better help you offer your customers, the more are the chances of you converting them into revenue-generating customers with utmost customer satisfaction. The challenge faced with an inbound call center services is maintaining it efficiently. The cost of hiring a specialized staff along with maintaining an infrastructure to well equip all the necessities is quite high. Since not every business can employ state-of-the-art infrastructure for the task, it is knowing outsource inbound contact center service to a service matter expert. Aara clouds team is dedicated to provide support 24*7.
Outbound call center services
Aara BPO's wide range of Outbound Call Center Services
- Lead Generation
- Appointment Settings
- Cross Selling & Upselling
- Marketing & Sales Verification
- Marketing Intelligence Services
- Sales Lead Follow-up
- Telemarketing Services
- CATI
- Cold Calling
- Warm Calling
- Product/Service Promotion
- Market Research & Survey
- E-mail & Direct Mail Follow-up
- Sales Lead Follow-up
- Disaster Recovery Services
- Service Satisfaction Follow-up
- Customer Follow-up Services
- Data Validation Services
- Research & Information Gathering
- Tele Surveys & Customer Acquisition
Telemarketing services
- B2B Telemarketing services
- B2C Telemarketing services
- Feedback call
- Prompt response enquiries
Chat support services
- Online Chat
- Visitor's Chat region
- Inbound Customer Support
- Telemarketing
- Billing Support
- Helpdesk Support
- Technical Support
- Order Management
- Verification
- Order Processing Queries
- Customer Inquiries
- Grievance Resolution Chat
